Shipping & Pickup Policy

At Keri in canada, we strive to offer convenient and flexible order fulfillment options to ensure you receive your products in the best way possible. We currently offer local pickup from selected locations in Canada.

📍 Pickup from Selected Locations

We provide free local pickup from our designated locations, making it easy for you to collect your order at your convenience.

How to Use Local Pickup:

Select "Pickup" at Checkout – If pickup is available, you will see the option during checkout.

Choose a Pickup Location – Select your preferred location from the available options.

Wait for Confirmation – Once your order is ready, we will send you a notification via email or SMS with pickup details.

Pick Up Your Order – Visit the selected location and present your order confirmation (email or SMS) to collect your items.

📦 Order Processing Time for Pickup

Orders are typically ready within 2-4 business days after purchase.

Pickup availability may vary based on location and product stock.

🚚 Local Delivery 

we are offering local delivery for specific orders, such as:

Delivery eligibility (e.g., available for orders over $500 or within 20 km of a certain location)

❓ Frequently Asked Questions (FAQs)

1. Can someone else pick up my order?
Yes! They will need to present the order confirmation email/SMS and a valid ID.

2. How long do I have to pick up my order?
You must collect your order within 1-2 business days after receiving your pickup notification.

3. What happens if I don’t pick up my order?
If your order is not collected within 1-2 business days, we will contact you for further instructions.

4. Can I change my pickup location after placing an order?
Unfortunately, pickup locations cannot be changed once the order is placed. Please contact our support team for assistance.

📞 Need Help?

If you have any questions regarding your pickup order, feel free to contact us at:
📧 canadakeriin@gmail.com
📞 +1 (437) 473 -2487